- About QSR
- About CST
- Partners and Interfaces
Since 1996, QSR's robust and reliable restaurant management software and hardware solutions have connected thousands of restaurant businesses of all sizes and concepts around the world to enhanced productivity, improved profit, and maximum guest delight.
Today, QSR is widely recognised as the leader in kitchen display technology for all types of restaurants. Capitalising on our expertise in advanced kitchen video software and hardware solutions, QSR is also helping casual and fine dining restaurants to measurably increase efficiency and create memorable guest experiences with our revolutionary in-store, online, and mobile table management and reservations solutions that leverage a powerful and unique link to the kitchen and dining room.
QSR offers sales, service, and support options for our ConnectSmart® and ePic® products directly, as well as through our resellers who provide localised expertise. And our solutions are interfaced with over forty point-of-sale systems. Our successful reseller and technology partnerships make it easy for restaurants to reap the benefits of QSR’s solutions, also ensuring our customers can leverage their existing technology investments today and as they grow into the future.
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Call Systems Technology (CST) is the strategic partner for QSR Automations in the UK and Europe. A dedicated QSR division provides a comprehensive portfolio of sales, after-sales support and services. It offers valuable expertise gained while implementing QSR’s products for many of Europe’s leading food service operators.
CST is based in Edgware, London and has supplied an award-winning, complete range of specialist communications and software products since 1995. The company’s innovations enhance service, safety and efficiency. CST has considerable experience in major roll-outs with leading UK corporations.
Whether you have ten restaurants or hundreds, when you make the decision to partner with QSR you share the company of thousands of successful restaurant companies around the world that rely on QSR's products to help achieve their business goals. QSR's revolutionary in-store, online and mobile guest management solutions can be found in thousands of different types of restaurant environments world wide.
Table service restaurants depend on QSR’s kitchen display solutions to improve ticket times and food quality while raising guest delight by serving hot food hot, cold food cold. By dynamically displaying menu cards with QSR's recipe viewer, restaurants can easily and cost-effectively introduce new products and personnel, ensuring accuracy and consistency with minimal training effort. And QSR's in-store, online and mobile table management and reservations solutions maximise table turns while growing guest loyalty through convenience and personalised service.
QSR serves top table service operators, including Darden Restaurants, The Cheesecake Factory, BJ’s Restaurants, Carlson Restaurants Worldwide (T.G.I. Friday’s), Applebee’s International, Brinker International, O’Charley’s, Ninety Nine Restaurants, Jamie’s Italian, Giraffe, Wahaca, Drake & Morgan, Granite City Food & Brewery, JOEY Restaurant Group, Miller’s Ale House, Ignite Restaurants, Gordon Biersch Brewery Restaurant, Claim Jumper Restaurants, Smokey Bones Bar & Fire Grill, Romano's Macaroni Grill, On The Border, Houlihan’s Restaurants, Service Inspired Restaurants (SIR Corp.), Copper Cellar Restaurants and Lucille’s Smokehouse Bar-B-Que.
Quick service restaurants rely on QSR’s proven kitchen display solutions to enhance order accuracy, reduce food waste and increase staff efficiency – all while capturing critical speed of service data. QSR also offers unique kitchen systems that further enhance efficiencies and guest satisfaction. Operators can make use of the production data from QSR’s kitchen display software to populate eye-pleasing graphical displays that show guests the status of their order. Or use production data to track the amount of time it takes to deliver an order to a guest and then reward the guest with a receipt that includes a coupon if the order exceeds the restaurant's speed goal. Other dining environments – including fast casual, bar, concession and pizza – streamline operations and delight guests by capitalising on the flexibility of QSR's comprehensive solutions and making use of a combination of robust features.
Recognised fast casual, quick service and other unique dining concepts benefitting from QSR’s solutions include Buffalo Wild Wings Grill & Bar, Yum! Brands, CKE Restaurants, Wendy’s International, Del Taco, Captain D’s, Whataburger Restaurants, Noodles & Company and National Amusements.
Because QSR’s products are interfaced with so many restaurant point-of-sale systems, our customers can immediately enhance their operations by adding QSR’s solutions to their existing technologies – or choose at any time to implement the point-of-sale system that best meets their needs without changing their QSR products. And our customers who may have multiple point-of-sale systems installed across many locations can consistently gather critical operational, production, and guest data from all restaurants through their use of the QSR solutions.
To facilitate our technology partnerships, QSR offers our PartnerConnect programme as well as a single interface standard that is used with all of our products. Supplying a host of benefits for our alliance partners, QSR’s PartnerConnect programme is specifically designed to protect the current and future investments of our customers through well-integrated solutions that perform together reliably, as well as coordinated programmes for continuing support. Our interface standard ensures ease of integration while greatly reducing the complexity and maintenance of the QSR products, which helps to ensure our solutions remain reliable and cost-effective.
Learn more about QSR’s Partners and Interfaces:
Learn more about these hardware system integrators and on-site service providers for the QSR products:
QSR’s strategic distributor for the UK and Europe is Call Systems Technology (CST), with a dedicated QSR division. This division provides a comprehensive portfolio of sales, after-sales support, and services for the QSR solutions. CST offers valuable expertise gained while implementing QSR’s products for many of Europe’s leading food service operators.
Outside Europe, QSR works with other respected reseller partners who specialise in selling and supporting restaurant technology solutions and are committed to delivering excellent support for the QSR products. QSR’s resellers offer such services as project planning and management, site readiness, implementation and post-installation support including help desk and on-site swap-out services. HP: Yes, make these changes as I have altered them.
To help our resellers maintain the vital skills they need to provide quality support for the QSR products, QSR offers our Reseller Ready programme. Through this programme, QSR provides extensive product documentation and support materials, as well as regular communications and opportunities for continuous training. Access to QSR Technical Support is also available when resellers need assistance with a specific configuration or for troubleshooting an issue.